Refund & Return
At The Aroma Nest, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward refund and return policy. Please review the details below:
1. Eligibility for Returns:
- To be eligible for a return, items must be unused, undamaged, and in their original packaging.
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Timeframe: Returns and exchanges are accepted within 7 days after delivery.
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Condition: The product must be in its original condition, unused, and in its original packaging.
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Documentation: Ensure that you have uploaded clear product videos and images displaying any issues or concerns.
- Refund : Refund will be done with in 6 - 7 working days.
We value your satisfaction and strive to make your shopping experience seamless. If you have any questions or need assistance, please don't hesitate to reach out to our customer support team.
Exchanges:
- We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please initiate a return for the original item and place a new order for the desired item.
Contact Us:
- If you have any questions or concerns regarding our refund and return policy, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.
By shopping with The Aroma Nest , you agree to adhere to the terms and conditions outlined in our refund and return policy. We value your trust and aim to provide a hassle-free shopping experience.