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Delivery Policy


At The Aroma Nest, we strive to provide a seamless and efficient delivery experience for all our customers. Our delivery policies are designed to ensure clarity, transparency, and satisfaction throughout the process. Please take a moment to review our delivery policies outlined below:

1. Shipping Methods and Timelines:
- We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
- Delivery timelines may vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at the checkout stage.
- Please note that delivery timelines are based on business days and do not include weekends or holidays.

2. Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding during such times.

3. Shipping Costs:
- Shipping costs are calculated based on the weight of the package, the shipping method selected, and the destination.
- You can view the shipping costs for your order during the checkout process before making payment.

4. Shipping Restrictions:
- We currently ship to addresses within [List of Countries/Regions you ship to].
- Certain items may be restricted from shipping to certain locations due to legal or logistical constraints. Please refer to product descriptions for any such restrictions.

5. Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your shipment using the provided tracking number through our website or the carrier's website.

6. Delivery Attempts:
- Our shipping partners will attempt delivery to the provided shipping address as per the selected shipping method.
- In case of unsuccessful delivery attempts, our shipping partners may leave a delivery notification or attempt redelivery as per their policies.

7. Address Accuracy:
- It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete.
- We are not liable for any delays or delivery issues arising from incorrect or incomplete shipping addresses provided by the customer.

8. Delivery Confirmation:
- Delivery is considered complete once the package is successfully delivered to the provided shipping address or designated pickup location.

9. Missing or Damaged Shipments:
- In the rare event that your order is missing or arrives damaged, please contact our customer service team within [number of days] of receiving your order.
- We will work diligently to resolve the issue and ensure your satisfaction.

10. International Shipping:
- For international orders, please note that additional customs duties, taxes, or fees may apply upon delivery.
- These charges are determined by the customs authorities in the destination country and are beyond our control.

11. Returns Due to Failed Delivery Attempts:
- If a shipment is returned to us due to multiple failed delivery attempts or an incorrect address provided by the customer, additional shipping charges may apply for reshipment.

12. Contact Us:
- If you have any questions or concerns regarding our delivery policies, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.

By placing an order with The Aroma Nest, you agree to abide by the terms and conditions outlined in our delivery policies. We appreciate your trust and patronage and look forward to serving you with excellence.

Use coupon code WELCOME10 for 10% off your first order.

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